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Documentation Index

Fetch the complete documentation index at: https://docs.humanizing.com/llms.txt

Use this file to discover all available pages before exploring further.

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Welcome to Cosmo by Humanizing

This guide walks you through setting up Cosmo as your AI receptionist. You will create one AI agent, add knowledge, and deploy your first channel. Most teams start with the Chatbot, then add the Voicebot or Receptionist Avatar when they are ready.
Prerequisites: You’ll need content for Cosmo to learn from, such as web pages, text, or FAQs. If you are starting with the Chatbot, you will also need the website where you want to deploy it.

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Quick Start Overview

1

Create Your Account

Sign up for Cosmo by Humanizing and create your first workspace.
2

Set Up Your AI Agent

Go through the guided onboarding to configure your domain, branding, avatar, and knowledge.
3

Add Knowledge

Import your website content, add custom text, or create Q&A pairs.
4

Deploy a Channel

Turn on the Chatbot, connect the Voicebot, or launch the Receptionist Avatar.

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Step 1: Create Your Account

  1. Go to app.cosmo.humanizing.com and click Sign Up
  2. Enter your email address and create a password
  3. Verify your email address by clicking the link we send you
  4. Create your first workspace by entering a name for your team or project
Workspaces help you organize agents by project, client, or team. You can create multiple workspaces and invite team members.
For detailed authentication options including magic link sign-in and password reset, see Authentication.

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Step 2: Set Up Your AI Agent

Once you’re logged in, you’ll be guided through the setup process:
Start by entering your website’s domain (e.g., yourdomain.com). This helps us:
  • Fetch available pages to import as knowledge sources
  • Detect your brand colors and logo automatically
  • Configure Cosmo’s identity
We’ll discover pages from your website. Select which ones contain content you want Cosmo to know about:
  • Product pages
  • FAQ sections
  • Help documentation
  • About pages
Focus on content that answers common visitor questions. You can always add more sources later.
Select a 3D avatar to represent Cosmo. The avatar:
  • Speaks and animates during conversations
  • Creates a more engaging experience for visitors
  • Can be customized to match your brand
Your selected pages will be processed and indexed. This usually takes 1-2 minutes depending on the amount of content.
For complete details on the Chatbot setup flow, see Chatbot Onboarding.

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Step 3: Add Knowledge Sources

Cosmo learns from three types of knowledge sources:

Web Sources

Import content from your website pages, sitemaps, or crawl entire sections.

Text Sources

Add custom text content like product descriptions, policies, or internal documentation.

Q&A Sources

Create specific question-answer pairs for FAQs and common queries.
The more relevant content you add, the better Cosmo will be at answering visitor questions. Start with your most frequently asked questions and expand from there.

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Step 4: Deploy the Chatbot

Once your AI agent is configured, deploying the Chatbot is simple:
1

Go to Deployment

Navigate to your agent’s Deployment tab in the Cosmo dashboard.
2

Copy the embed script

Copy the generated script tag:
<script
  src="https://chat.humanizing.com/embed.js"
  data-agent-id="your-agent-id"
  async
></script>
3

Add to your website

Paste the script before the closing </body> tag on every page where you want the chat widget to appear.
4

Verify it's working

Visit your website and look for the chat widget icon in the corner. Click it to start a conversation!
For complete deployment options and customization, see Deployment.

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Next Steps

Now that your first channel is live, explore these features:

Customize Appearance

Match Cosmo’s look to your brand with colors, backgrounds, and styling options.

Test in Playground

Try different prompts and templates to fine-tune Cosmo’s responses.

View Conversations

Monitor what visitors are asking and how Cosmo responds.

Analyze Performance

Track usage metrics and understand how visitors interact with Cosmo.

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Need Help?

Contact Support

Our team is here to help you get the most out of Cosmo by Humanizing. Reach out anytime!