Widget-Kontext

The visitor is currently on {{ page_path }}.
If their question is page-specific, use that page as the first clue for what they need.

<script src="https://chat.humanizing.com/embed.js"></script>
<script>humanizing.init("YOUR_PUBLIC_KEY");</script>

<script src="https://chat.humanizing.com/embed.js"></script>
<script>
  humanizing.init("YOUR_PUBLIC_KEY", {
    context: {
      location: "North Branch",
      department: "Service",
      premiumCustomer: true
    }
  });
</script>

You are answering for the {{ location }} location.
If a visitor asks about appointments, route them to the {{ department }} team.

You are answering for the North Branch location.
If a visitor asks about appointments, route them to the Service team.

<script>
  humanizing.init("YOUR_PUBLIC_KEY", {
    context: {
      location: "North Branch",
      phone: "+49 241 000000"
    }
  });
</script>

You are answering for our {{ location }} branch.
When visitors ask how to reach us by phone, give them {{ phone }}.

The visitor is chatting from {{ page_url }}.
Use the current page as context, but answer only from the knowledge base.

<script>
  humanizing.init("YOUR_PUBLIC_KEY", {
    context: {
      department: "Sales"
    }
  });
</script>

You are currently supporting the {{ department }} department.
If the question belongs to another department, explain who can help.